Terms & Conditions

Last Updated: 8/5/2026

Welcome to RollModel US ("we," "us," or "our"). These Terms & Conditions ("Terms") govern your use of our website located at www.rollmodelus.com (the "Site") and any purchases you make through it. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

1. About Our Products

We sell accessories for mobility devices, including but not limited to [examples: wheelchair bags, cane accessories, walker attachments, cushions, etc.]. Our products are accessories only and are not medical devices, unless explicitly stated otherwise on a specific product listing. We do not provide medical advice, and nothing on this Site should be interpreted as such. Please consult your physician, physical therapist, or device manufacturer before selecting accessories, especially where fit, weight capacity, or compatibility with your specific mobility device is a concern.

2. Product Compatibility & Accuracy

We make reasonable efforts to ensure product descriptions, dimensions, and compatibility information are accurate. However, mobility devices vary widely by brand, model, and configuration, and we cannot guarantee that a given accessory will fit or function with every device. It is the customer's responsibility to verify compatibility with their specific device prior to purchase. We are not liable for issues arising from improper fit due to device variation.

3. Orders & Payment

By placing an order, you confirm that the information you provide is accurate and complete. We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud, pricing errors, or product unavailability. Prices are listed in USD and are subject to change without notice. Payment is due in full at the time of purchase.

4. Shipping

Shipping timeframes and costs will be provided at checkout. We are not responsible for delays caused by carriers, customs, weather, or other circumstances beyond our control. Risk of loss and title for items pass to you upon our delivery to the carrier.

5. Returns & Exchanges

Our Returns & Exchanges Policy governs all returns, exchanges, and related requests. Please review it before placing an order.

6. Customer Reviews & User Content

We may invite customers to submit reviews, ratings, testimonials, photos, or other feedback ("Reviews") about our products or services. By submitting a Review, you grant us a non-exclusive, royalty-free, worldwide, perpetual license to use, reproduce, edit, publish, and display that Review — in whole or in part — on our Site, social media channels, marketing materials, and other promotional content, in any format or medium.

You agree that any Review you submit:

  • Is your own original content and does not infringe on the rights of any third party

  • Does not contain false, misleading, defamatory, obscene, or unlawful material

  • Does not include personal health information you would not want shared publicly

We reserve the right to remove, edit, or decline to publish any Review at our discretion, including reviews that violate these Terms or that we determine, in good faith, to be fraudulent, abusive, or inappropriate. We are not obligated to post every Review submitted.

7. Intellectual Property

All content on the Site — including text, graphics, logos, images, and product descriptions — is owned by or licensed to RollModel US and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use our content without prior written permission, except as necessary for personal, non-commercial use of the Site.

8. Limitation of Liability

To the fullest extent permitted by law, RollModel US shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or our products, including but not limited to product misuse, improper installation, or incompatibility with your mobility device. Our total liability for any claim related to a purchase shall not exceed the amount you paid for the product in question.

9. Disclaimer of Warranties

The Site and all products are provided "as is" and "as available" without warranties of any kind, either express or implied, except where required by applicable law. We do not warrant that products will meet your specific needs or that the Site will be uninterrupted or error-free.

10. Third-Party Links

The Site may contain links to third-party websites. We do not endorse and are not responsible for the content, products, or practices of any third-party site.

11. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of the Site after changes are posted constitutes acceptance of the revised Terms.

12. Governing Law

These Terms are governed by the laws of the State of AZ, without regard to conflict of law principles, unless otherwise required by applicable consumer protection law.

13. Contact Us

If you have questions about these Terms, please contact us at rollmodelus@gmail.com.